+ $41k from checkout latency model
01 / Executive command
See the business through its systems.
Reliability, journeys, AI work, cost, and revenue remain connected to the evidence that supports each conclusion.
Current postureAttention requiredBased on SAMPLE and MODELED inputs
Business outcome summary
+ 18% from policy-loop retries
−0.13 pts against SAMPLE objective
1 contained human approval retained
Signal Lattice
System-to-outcome topology
Select a node for its source, formula, truth label, and receipt. Use arrow keys to move through the lattice; Enter opens evidence.
Open tabular lattice alternative
| Node | Layer | State | Truth | Source |
|---|---|---|---|---|
| API gateway | Service | Elevated latency | SAMPLE | OTLP evaluation fixture |
| Identity policy | Service | Nominal | SAMPLE | OTLP evaluation fixture |
| Checkout journey | Journey | Degraded | MODELED | Journey impact model |
| Support journey | Journey | Watching | SAMPLE | Evaluation fixture |
| Resolution agent | Agent | Retrying | SAMPLE | Agent trace fixture |
| Policy agent | Agent | Constrained | SAMPLE | Policy receipt fixture |
| Revenue at risk | Outcome | $184k | MODELED | Economic impact model |
| Retention pressure | Outcome | Moderate | MODELED | Journey impact model |
02 / Service intelligence
Read the system as a living dependency graph.
Latency, errors, change events, ownership, and customer consequences occupy one inspectable service surface.
SAMPLE7 / 9services within objective
Dependency field
Critical path services
GWSAMPLE
API gateway
Routes checkout, account, and agent traffic.
- p95
- 612 ms
- Error
- 2.8%
- Owner
- Edge
IDSAMPLE
Identity policy
Evaluates authentication and authorization.
- p95
- 84 ms
- Error
- 0.1%
- Owner
- Trust
CKSAMPLE
Checkout core
Prices, reserves, and commits customer orders.
- p95
- 884 ms
- Error
- 1.9%
- Owner
- Commerce
RCSAMPLE
Receipt ledger
Preserves evidence and decision lineage.
- p95
- 112 ms
- Error
- 0.0%
- Owner
- Evidence
03 / Journey intelligence
Follow customer intent across service boundaries.
Journey health stays traceable to steps, services, economic formulas, and the evidence coverage behind the model.
MODELED$184krevenue currently at risk
Checkout conversion
Journey pressure map
Health72/ 100 · MODELED
Selected step
Discover
Acquisition traffic enters through the product catalog with no modeled material impact.
- Service
- catalog-edge
- Signal
- p95 146 ms
- Outcome
- No material impact
- Truth
- SAMPLE
Economic formula
Revenue at risk
affected_sessions × baseline_conversion × observed_delta × order_valueEvery term is exposed. Missing baselines return UNAVAILABLE, never zero.
Evidence coverage
Model support
- Service latencySAMPLE
- Session volumeSAMPLE
- Order valueSAMPLE
- Customer segmentUNAVAILABLE
04 / AI agent operations
Observe agent work without granting silent authority.
Tool calls, policy decisions, retries, cost, handoffs, and human approvals stay on the same evidence plane.
SAMPLE94.1%policy-conformant runs
Agent fleet
Active evaluation runs
Resolution agentIncident triage · 4 tool calls3 retries$4.82 MODELEDSAMPLE
Policy agentAuthorization review · 7 gates0 retries$0.94 MODELEDSAMPLE
Cost analystVariance explanation · 2 sources1 retry$1.18 MODELEDSAMPLE
Tool-call lineage
Resolution agent / run sample-4b17
- read_service_healthgateway, checkout-coreALLOW
- query_receiptsincident sample-inc-204ALLOW
- propose_rollbackgateway-config sample-r17REVIEW
05 / Incident playback
Replay what changed, what was known, and who decided.
A source-bound timeline preserves system signals, customer impact, agent work, human judgment, and verification as separate events.
SAMPLEINC-204checkout latency
Decision timeline
Incident INC-204
SYSTEM CHANGE · SAMPLE
Gateway timeout policy changed
Evaluation fixture sample-r17 changed the upstream timeout from 800 ms to 400 ms. No production action is represented.
- Source
- GitHub fixture
- Receipt
- rcpt-sample-a031
Recovery proof
Verification stayed separate
- Service p95
- 212 ms
- Error rate
- 0.2%
- Journey health
- 92 / 100 MODELED
- Human approver
- Evaluation operator
Counterfactual
If no action was taken
$263k estimated revenue at risk over 4h
Evidence receipt tape